Contact Community​

We care about you!

Two women using a laptop together.

Contact Us

We care about you!

Community cares about you!​

We want you and your family to be happy and healthy. If you have questions, we’re here to help. We speak English, Spanish, and other languages, too. Call us to get an interpreter. In case of emergency, call 9-1-1 or go to the nearest hospital.

We’re Here to Help!

Our Sales Agents are available to help you by phone Monday – Friday. Please call the Member Services phone number on your Member ID card.

Call Us:
Local: 713.295.2222
Toll-Free 1.888.760.2600

Member Contacts:

CHIP/CHIP Perinatal

Local: 713.295.2294
Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 6:00 p.m.

Marketplace

Local: 713.295.6704
Toll-Free: 1.855.315.5386
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 5:00 p.m.

STAR (Medicaid)

Local: 713.295.2294
Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays)
8:00 a.m. to 6:00 p.m.

Medicare D-SNP

Local: 713.295.5007
Toll-Free: 1.833.276.8306
October 1 to March 31,
7 days a week
8:00 a.m. to 8:00 p.m.

On certain holidays your call will be handled by our automated phone system.

Community Cares
Center Locations

Walk-in assistance and appointments to help our Members with a variety of services are available at Community Cares Centers located in Houston and Beaumont (see maps below).

For appointments, please call the phone number for Community Health Choice on your ID card to schedule an appointment or to discuss other options for assistance. We will confirm your appointment and give you a phone number that you will use to text us when you arrive. Save this phone number so you can easily reference it.

Have a Questions?

Media Inquiries?

Need Assistance?

Services Offered

What to bring if you are applying for coverage

HOUSTON
2636 South Loop West, Suite 125
Houston, TX 77054

BEAUMONT
5888 Eastex Freeway
Beaumont, TX 77708